Membership Renewal Issues Use this form if you need assistance with membership renewal oe cancellation issuesEnter your contact information for assistanceMembership Issue(Required) I have a problem renewing my membership I need to change my payment method I want to cancel my membership I want to change my email address for login Name(Required) First Last Email(Required) PhoneOptional 1. Log into your account 2. Scroll down to the bottom 3. You will see: 4. Select Renew, Upgrade or Update Billing to make changes to billing or membership level 5. Select Cancel Membership to cancel your membership New Email Address(Required) Describe membership issue(Required)Enter your membership renewal issue. Be specific as you can to help things move faster.File/Screenshot (OPTIONAL)Add a Word, PDF, text and/or screen shot(as a jpg) Drop files here or Select files Accepted file types: jpg, docx, pdf, txt, Max. file size: 1 MB, Max. files: 4.